Features
| Content | | Searching | | Alerting | | Personalization | | Company Research | | Admin Tools | | Tech Information |
Content
Factiva.com offers more than 28,000 of the world's leading news and business sources from 159 countries, 350 geographic regions and in 23 languages.
- 2,900+ Newspapers: Same-day and archival coverage of the world's most influential newspapers, including The Wall Street Journal, South China Morning Post, The Times, El Pais—Nacional, Les Echos and Süddeutsche Zeitung—as well as local newspapers from every corner of the globe.
- 3,500+ Magazines: General business titles and the "must-read" industry publications for knowledge-driven markets, including The Economist, Finanz und Wirtschaft, Satellite News, Computerworld, Oil & Gas Journal and more.
- 900+ Newswires: Breaking news from Dow Jones, Reuters and the Associated Press, as well as PR Newswire, M2 Presswire and other regionally focused and industry newswires.
- 370+ Media programs: Transcripts from BBC, CNN, ABC, CBS, NBC, Fox and more.
- 15,000+ Web sites: The world's top news and business Web sites and blogs in more than 20 languages.
- 32,000+ Company reports: Customized profiles of public companies from around the world, including detailed company and industry research from Investext.
- 9,000+ Pictures added each week: Photographs from Reuters and Knight Ridder capture the pressing events of the day.
- Historical Market Data: Up to 25 years of historical market data from blue-chip suppliers Reuters Investor and SunGard PowerData.
- 1.6 Million+ Celex documents: Articles from the official database for the European Union.
- Content available in 23 languages: English, Bulgarian, Catalan, Chinese (traditional and simplified), Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish and Turkish.
Searching
Professional Researchers: The Search screen is optimized for professional searchers and includes every search parameter control that information experts have come to rely on: exclusion filters, custom search fields, date-range searching and the ability to browse for and commingle the patented Dow Jones Intelligent Indexing™ terms with free text.
- View headlines and full-text articles side-by-side with a split-screen display
- Exclude republished news, recurring pricing and market data and general news stories such as weather forecasts
- Limit searching to one or more languages
- Find similar articles based on keywords using More Like This
- Save your research for 30 days in up to 25 personal Workspaces
- Use Boolean operators to create precise and powerful searches
- Easily find and include Dow Jones Intelligent Indexing codes in your in your search for greater precision
- Build, save and share lists or sources that you and your colleagues search regularly
- Print or save results in HTML, RTF (Word), PDF or XML
- Display results in four standard views or define your own view from up to 38 document fields
Mobile Professionals: Designed to make it fast and easy to find and read news and business information on mobile devices, Factiva Mobile ensures that busy professionals can respond quickly to emerging business and customer demands—whether they're in the office or not. Factiva Mobile is available to anyone with login credentials for Factiva.com or Factiva iWorks and includes:
- Search with just a few words, just like your favorite search engine
- Read articles in the last 90 days from more than 10,000 leading news publications
- Find latest stock quotes and news for public companies
- Keep current with your favorite publications with personal pages that you create
- Receive the latest news from Alerts you subscribe to
- Available on the most popular mobile devices—Blackberry and iPhone
Occasional Searchers: Factiva.com delivers targeted business information with a simple Web-like search for easy use by occasional researchers. The eye-opening results appeal to both professional and occasional searchers, with charts and graphs that uncover trends, article timelines, top companies mentioned and more.
- Did You Mean? suggests alternative spellings and recognized company names for better search results
- Run a mini-search from your current search results by highlighting terms in the article being viewed and then right-clicking
- Interactive charts and graphs summarize search results then let you click to discover more information
- See trends and themes in search results with news clusters and top keywords
- Print or save multiple articles via a clipboard
- Additional choices in an easy-to-use form allow you to quickly refine your search
Dow Jones Intelligent Indexing: Patented and proprietary, our Company, Industry, Region and Subject Taxonomies are applied to all content in order to surface the most relevant information, no matter the language or format.
News Monitoring and Alerting
Factiva.com offers a variety of powerful alerting tools to keep you informed or breaking news, analysis and events from around the world.
- News Pages: Create your own Factiva.com page to easily monitor the top headlines or sections from your favorite national or local newspaper, industry publication or newswire. Build News Pages with industry or specialty publications (or use industry and regional News Pages built by Dow Jones Factiva) that can be shared with entire departments or regional offices, or specific user groups.
- Personalized Pages: Create personal pages and bring together all the information you need to monitor, in one place. Flexible content modules, including newspapers, magazines and personal alerts, can be dragged and dropped around the page, making it easy for anyone to create a relevant, totally personalized page.
- Simple personal alerting: In just a few clicks, you can create up to 25 personal news alerts from searches that you've run and receive the latest news about companies or topics. Alerting tools are available in Factiva.com.
- Targeted group alerting: Create up to 100 group alerts to share the latest news about business-critical issues that matter to your company. Post new stories on an intranet, portal, CRM or SFA, or have them delivered via e-mail. Turn to our research professionals to build your highly targeted group alerts in Factiva.com or create your own group alerts using precise Boolean search strings that you build.
- Flexible delivery: Alert results are delivered in plain text or HTML to an e-mail address, online folder, mobile device or via any RSS reader. Delivery schedules include morning, afternoon or continuous.
- Rely on our expert editors: Dow Jones Factiva's editors can help you stay on top of your industry's news and events by selecting articles that broadly impact industry business strategies. Select from over 25 industries and receive up to 30 articles each week.
Personalization Features
Tailoring a service or site to your preferences can greatly enhance your user experience and overall satisfaction. You'll find customization features throughout Factiva.com, including:
- Personal Home Pages: Add your favorite newspapers, must-read industry publications and personal alerts by dragging and dropping your content choices anywhere on the page.
- Factiva user preferences: Change a wide variety of viewing, printing and even landing-page options, including chart re-ordering, default number of headlines displayed and automatic display of certain sections.
- Commonly used searches and sources: If you frequently look for information about the same companies, subjects or financial instruments, you can save these searches for repeated use. You can also save up to 25 lists or regularly used sources for easy repeat searching.
- Custom News Pages: Build up to five personal News Pages in Factiva.com to easily view the latest news from your alerts, saved searches, favorite newspapers, must-read business publications, and more. Or add one of Factiva.com's industry or regional news pages.
Company Research
Factiva.com offers a rich assortment of information related to companies, industries and market data, including:
- Public company reports: Retrieve a comprehensive company report for more than 32,000 public companies. Information includes balance sheets, regulatory filings, stock quotes, top executives, peer group listing, recent analyst reports and detailed company overviews. Build a custom report to share with executives or include in briefing books. Information is provided by SunGard and Reuters Investor.
- Private company news: Find the latest news about private companies from around the world.
- Company Lists: Create and save up to 10 lists of companies you search regularly.
- Industry reports: Current analyst reports on more than 95 industries provide analysis and opinion from the world's top financial and brokerage experts, in a presentation-ready PDF format.
- Market data charting: Create a chart with up to 25 years of market data. Compare individual instruments to selected indices and customize your charts with trade volumes, high-low or open-close pricings.
- Quotes: Get current and historical quotes and market data for a wide variety of financial instruments, including global stocks, market indices, currencies, mutual funds, U.S. government debt and corporate bonds. Information is provided by Reuters Investor.
Administrative Tools
Factiva.com provides advanced administrative tools needed to manage groups of users, deliver targeted news and seamlessly integrate timely information into the everyday operation of the organization, including:
- Passwords: Assign new users to a department or group. Or minimize password activities in high-turnover organizations by adding large groups of passwords all at once with our "bulk" registration.
- Local administration capabilities: Administrative permissions can be assigned to local or departmental contacts to allow better group management.
- Client billing: Optional, mandatory or company-defined client billing codes can be utilized. Codes can be verified against a company-specified list, while frequently used codes are available from a drop-down menu.
- Online billing and usage: Account reports, including online invoice and usage reports, can be viewed, downloaded or printed from Factiva's Membership Circle. Usage reports are updated every ten minutes with the latest activity. Electronic usage reports can also be delivered automatically via e-mail.
- Group functiionality: Admistrators can customize Factiva.com to best meet the needs or user groups or departments by pre-defining source lists, Alert folders, company lists, preferences, group News Pages, quotes and more.
- Easy access: Help users find the information they need to see. With the Direct URL tool, administrators can create a direct link to nearly any page in Factiva.com, including a News Page, the Home pages or Track landing pages, a single article or a list of headlines.
Technical Information
Access: http://global.factiva.com, or www.factiva.com
Supported Browsers: Factiva.com supports Microsoft Internet Explorer for Windows versions 6.0+, including IE 7.0+, under the following operating systems: Windows XP, 2000, 98, NT or 95. Firefox version 3.0 or higher, Safari 2.0+, which requires and is included in Mac OS X operating system.
Languages: Factiva.com provides interfaces in English, French, German, Italian, Japanese, Russian, Spanish, and Simplified and Traditional Chinese. Factiva Search is currently available in an English interface. All interfaces allow non-English free-text search terms. Content is available in 23 languages.
Platform: Factiva.com is built on a standards-based platform that includes next-generation technology to support multiple languages, with UTF-8 encoding and XML for flexible display options.
Integration Options: Factiva offers a range of solutions to integrate key content:
- A simple toolbar puts Factiva.com into Microsoft Office® applications
- Factiva NewsViews requires a single line of code to install on an intranet
- Factiva Publisher delivers a full range of integration options, from a simple portal solution to full integration into enterprise applications
Mobile Users: Factiva Mobile offers a mobile search experience and is available to anyone with login credentials for Factiva.com or Factiva iWorks and is officially supported on BlackBerry devices. Organizations with other mobile devices will see a robust user experience, although there may be a slight variation in performance. Factiva Mobile can be found at mobile.factiva.com.
Dow Jones Client Solutions: Offering deep expertise in how information resources can solve business problems, Dow Jones Client Solutions includes professionals with a diversity of practical knowledge, from Information Architects, Process Analysts, Taxonomy Specialists and IT Managers to Consultants, Software Developers and Project Managers. They offer full project management capabilities—from initial assessment and planning through design and development to adoption and acceptance.
Customer support: Global support is available via Dow Jones Customer Support and includes phone, e-mail, Web chat and self-service support options. Learning options include live Webinars, self-paced Web tutorials, printed reference guides, electronic newsletters and face-to-face learning sessions.
If you have specific questions not addressed here, please contact us.
